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This item requires freight shipping due to its size or weight. Please read our freight shipping policy before placing your order.
Delivery times vary for items shipping by freight, you'll be notified by the freight carrier 1-2 days prior to delivery. An authorized signer (18 or older) must be present at time of delivery, and will be responsible for removing your item(s) from the freight truck.
Liftgate service can help get your item down from the truck, and is available for an additional charge (please call before or immediately after ordering if you'd like to add liftgate service to your freight order).
Refusal of delivery for any reason other than damaged merchandise is subject to shipping and restocking fees.
Please compare your delivered items with the delivery bill, noting any differences in quantities or damages on the delivery bill BEFORE you sign. This will be required for filing a claim with the delivery company. Signing the delivery bill without noting all damaged and/or missing items implies that the shipment was delivered as expected, and neither poolsupplies.com or the shipping company can be held responsible for any lost or damaged items.
If there is a large amount of damage (large holes in boxes, contents spilling out, missing more than 10% of the boxes, etc.) please refuse delivery and contact us at 1-800-356-3025.
Liftgate delivery for your new pool! The delivery truck will arrive with a liftgate on the back of it, making delivery easier and quicker. No need to take delivery from the back of the truck.
The delivery is curbside only and the pallet will be lowered to ground level. Someone over the age of 18 will need to unload from the liftgate and take to final destination. Please inspect all packages prior to signing bill of lading.
All items shipping by freight are subject to our freight shipping policy. Please read our freight shipping policy here.
Delivery times vary for items shipping by freight, you'll be notified by the freight carrier 1-2 days prior to delivery. An authorized signer (18 or older) must be present at time of delivery, and will be responsible for removing your item(s) from the freight truck.
Liftgate service can help get your item down from the truck, and is available for an additional charge (please call before or immediately after ordering if you'd like to add liftgate service to your freight order).
Refusal of delivery for any reason other than damaged merchandise is subject to shipping and restocking fees.
Please compare your delivered items with the delivery bill, noting any differences in quantities or damages on the delivery bill BEFORE you sign. This will be required for filing a claim with the delivery company. Signing the delivery bill without noting all damaged and/or missing items implies that the shipment was delivered as expected, and neither PoolSupplies.com or the shipping company can be held responsible for any lost or damaged items.
If there is a large amount of damage (large holes in boxes, contents spilling out, missing more than 10% of the boxes, etc.) please refuse delivery and contact us at 1-800-356-3025.
(42 Reviews )
Hi Michael, That's wonderful to hear! We're so glad the liftgate delivery went smoothly and that our delivery partner provided excellent service. We'll be sure to pass your kind words along to them. Thanks for letting us know! Please keep PoolSupplies.com in mind for all your future pool needs. Thanks, Kim
Hi Carol, Thank you so much for the 5-star review on our Liftgate Service! We aim to make the delivery process as smooth and convenient as possible for you, so it's great to know the liftgate service was helpful. If you have any other needs in the future, please don't hesitate to reach out. We're always happy to assist you! Take care, Kim
great service!
(This customer chose to rate the product and not provide text.)Hi Julie, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our liftgate service. We truly appreciate your support and look forward to serving you again. Thanks, Kyle
Thank you for your 5-star review! We're so glad to hear the Liftgate service made your delivery experience easier and more convenient. We aim to make every part of your order as smooth as possible. If you ever need anything else, PoolSupplies.com is here to help. Visit us online or reach out directly to our customer service team at 1.800.356.3025.
Thank you for your 5-star review! We're glad the liftgate service made your delivery easier and quicker. We appreciate your support and look forward to assisting you again in the future!
Wow! Thank you so much for your incredible review of your pool purchase! We are absolutely delighted to hear that you are 100% satisfied. Your feedback regarding the pool's quality, especially for the price, is incredibly rewarding. We take great pride in offering high-quality products at competitive prices, and it's fantastic to know that your installers were also impressed. We're also thrilled that you found the ordering process easy, the packaging secure, and the delivery prompt. Your...
We're delighted to receive your 5-star review for our Liftgate service! Thank you so much for taking the time to share your positive experience. We understand that convenient delivery is crucial, and we're glad we could provide you with a seamless experience by eliminating the need to unload from the back of the truck. If you have any further needs or questions, please don't hesitate to reach out - 1.800.356.3025.
We're absolutely delighted to hear you had a 5-star experience with our Liftgate Service! We're happy to know that the liftgate delivery made your experience easier and quicker. Making deliveries as smooth and convenient as possible for our customers is our top priority, so your feedback is truly valuable. We look forward to serving you again in the future!
Thank you for your business! We're glad to hear the delivery went smoothly and are excited for you to set up your pool in the spring. If you have any questions or need assistance, please don’t hesitate to reach out. Enjoy your pool when the time comes!
Hello Lynda, we truly appreciate your support. If you’d like to share more about your experience at any time, feel free to update your review. Thank you for being a loyal PoolSupplies.com customer!